A couple of years ago, when the iPhone was the king of smartphone, it wasn’t so easy to unlock a smartphone; whether it was an iPhone or an Android device. At that time, if you wanted to unlock your device you had to go through a bunch of loopholes such as hacking your device, buying a SIM interposer, or buying an unlock code off a shady website. But as time went by, AT&T made it easier for their customers to unlock their device. Now if you have an AT&T cellphone in your hands – Android or iPhone – it’s pretty easy to have it unlocked straight from AT&T even if you’re not a former or active customer.
To have your device unlocked from AT&T, your device has to comply with AT&T unlock policy requirements. If your device does not comply with AT&T requirements, forget about it, AT&T will not approve your unlock request. Here are the requirements:
- The device must be designed for use on, and locked to, the AT&T wireless network.
- It must not be reported lost or stolen.
- It’s not associated with fraudulent activity.
- All the device’s service commitments and installment plans are completed, and all early termination fees are paid in full.
- The device is not currently active on a different AT&T customer’s account.
- If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device.
If your device meets all those requirements, then your device will be approved for unlock. The best part out of this is that you not have to be a former or active AT&T customer to request an unlock code from the mega carrier.
How to request unlock code from AT&T
- Navigate to att.com/deviceunlock
- Read their eligibility requirements and click the Continue button
- Now, since we have never been a customer of AT&T, select Non-AT&T Mobility customer
- Fill out the information such as IMEI Number, first and last name, and email address
- AT&T will send you an email address asking you to click on a link in order to confirm your unlock request. If you don’t confirm this email AT&T will cancel your unlock request within 24 hours.
Where to put AT&T unlock code on Android phones
If you device gets approved for unlock, AT&T will send you a confirmation email informing you that your unlock has been approved. This email will contain your unlock code and instruction on how and where to put this numbers. Be careful: after five attempts of incorrect code, your phone will get permanently locked to AT&T’s network. This is an example of the email I received from AT&T when I requested an unlock code for a Samsung Galaxy S5:
Unlock request number: 2071502833
Thank you for contacting AT&T about unlocking your mobile device.
Congratulations! Here are your unlock instructions:
Your unlock code is: 14180278
Unlock Steps – Use Non-AT&T SIM Card
- Power off the device, remove the battery, and insert a non-AT&T SIM card.
- Re-insert the battery and power on the device with non-AT&T SIM.
- The device displays “Enter the device unlock code.”
- Enter the eight-digit unlock code.
- Press OK.
Note: You are allowed five attempts to unlock before your device permanently locks to the AT&T network.
Every Android device has different instructions for the unlock code. You can view all instructions for all devices at att.com/media.
Where to put AT&T unlock code on iPhone
When unlocking an iPhone, it’s an easier procedure. You do not receive an unlock code from AT&T, after you submit an unlock request for an iPhone, your iPhone get unlocked remotely from Apple. All you have to do is insert a foreign SIM card into your iPhone when AT&T sends you the email confirming you that your device has been unlocked.